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About the term 'Secretary' vs. 'assistant' by Commander Tansin A. Darcos 09/19/2015, 7:46pm PDT
If somwone has a female working for them, the person will be called a secretary. A woman will probably call anyone working for them a secretary, but when a man has a male working for them, that person is almost always called an 'assistant.'

The point is when the overhead and paperwork get to be too much and the cost in lost work exceeds the cost of a secretary then its time to get one. Professional lawyers who might be handling issues with 20 or 30 clients simultaneously, might need one because the overhead and paperwork takes away from their time of researching and writing briefs for a case, and misc. client contact can usually be done by the secretary.

Robert Townsend, told in his book Up The Organization, when he took over Avis back around 1970, got rid of all executive secretaries, even his own. Instead, they set up a secretarial pool, kept the top 20%, and raised their salaries. Now, the secretaries really were busy - how busy is a secretary for one man? - which makes the day go much faster and is a much more fun workplace. Plus they made more money, so when they needed to replace someone, it was much easier to get someone new because they're not just eye candy, they actually do useful work. Of course, this was before personal computers were available.

Townsend also answered his own calls. It shocked some people that the president of a multi-million dollar company answered and placed his own calls. It tended to get better results because when he wanted to call another executive he didn't have to wait for his secretary. And yes, he got occasional sales people and unimportant calls, but he got more done.

Today I think very few executives are really busy enough to need a secretary, but it's often just habit. Bill Gates, back when he was still with Microsoft, got something like 3 million e-mails a day; I couldn't even guess how many phone calls. Other than extremely wealthy businessmen or very busy professionals (like lawyers), it's usually not necessary.
PREVIOUS REPLY QUOTE
 
Oops, I fucked up at work by Chillum 09/17/2015, 3:54pm PDT NEW
    People still have secretaries? NT by Entropy Stew 09/17/2015, 5:17pm PDT NEW
        Re: People still have secretaries? by Chillum 09/17/2015, 5:56pm PDT NEW
            Executive Assistant by and yes it's uncommon 09/19/2015, 2:38pm PDT NEW
                What's wrong with the term secretary? by Souffle of Pain 09/19/2015, 6:39pm PDT NEW
                    It makes men with the position chafe NT by real talk 09/21/2015, 12:29pm PDT NEW
                Yeah, I should have prefaced that with "below C-level" by Entropy Stew 09/21/2015, 6:31am PDT NEW
                    Update by Chillum 03/03/2018, 6:53pm PST NEW
                        We love you and miss you. NT by Ice Cream Jonsey 03/03/2018, 10:07pm PST NEW
                        My own update: desk at work has three monitors by Entropy Stew 03/03/2018, 11:47pm PST NEW
    About the term 'Secretary' vs. 'assistant' by Commander Tansin A. Darcos 09/19/2015, 7:46pm PDT NEW
 
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