Thompson (2005) lists the ten key issues that must be addressed to create a successful virtual team:

1. Trust building
2. Open communications
3. Accountability
4. Conflict management
5. Virtual decision-making process
6. Virtual meeting practices
7. Personal collaboration strategy
8. Collaborative document editing—techniques for planning, developing, and reviewing collaborative documents
9. Multicultural integration—tools and methods for harnessing the different cultures (business, ethnic, social) within a team as an asset rather than a weakness
10. Virtual brainstorming workflow
11. Self-managed teams—techniques for creating a “self-managed team” style