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Insane DVD burner by Mischief Maker 07/18/2006, 6:36pm PDT
Perhaps this is a really basic thing, but I've been having a problem with my new laptop's DVD burner drive.

When I put in an old CD, like Heroes of Might and Magic 3, the drive suddenly sounds as loud as a jet engine, the whole laptop shakes, and I hear occasional disturbing scraping noises. The discs could still be accessed, but I didn't want to leave them in for very long.

Recent CDs spin quietly and cause no problem at all.

When I asked Dell's award-winning customer service about this their response could best be summed up as "Durr... here's your case number."

Anyone here have any idea what the hell's going on?
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Insane DVD burner by Mischief Maker 07/18/2006, 6:36pm PDT NEW
    Re: Insane DVD burner by The Happiness Engine 07/19/2006, 8:56am PDT NEW
        Re: Insane DVD burner by Furcifer 07/19/2006, 10:16pm PDT NEW
            I keep them all in Jewel Cases when they're not in the drive :( by MM 07/20/2006, 10:23am PDT NEW
                Re: I keep them all in Jewel Cases when they're not in the drive :( by Furcifer 07/20/2006, 1:08pm PDT NEW
                    The Burning worked by MM 07/31/2006, 4:54pm PDT NEW
    Re: Insane DVD burner by Mister Helper 07/20/2006, 12:14pm PDT NEW
 
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