Forum Overview :: Epic MegaGames Store Drama :: Shenmue III - Epic exclusive, no refunds to KS backers

[quote name="Ice Cream Jonsey"]This is perfectly legal and absolutely how competition in the marketplace works. <a href="https://www.destructoid.com/backers-denied-refunds-over-shenmue-iii-epic-games-store-exclusivity-556998.phtml">Article</a> [quote]At E3 this week, it was revealed that Ys Net's crowdfunded RPG sequel Shenmue III will be an Epic Games Store exclusive when it launches on PC this November. This late-in-the-day reveal has angered a selection of the title's backers, who originally expected a Steam code of the PC release. Upon announcement, the Kickstarter page was immediately hit with a flood of complaints. Some of these disgruntled backers have since requested refunds, on the grounds that they will not be receiving the product that they pre-purchased. But, in official replies posted by fans in the comments, these requests have been met with a blanket rejection from the Shenmue III team.[/quote] Epic has once again created an enormous amount of goodwill for their store and products. People at Kickstarter were working overtime to secure $6.3 million in refunds as they take customer satisfaction seriously. [/quote]