Forum Overview :: Warhammer 40000: Dawn of War :: Re: I'm guessing this took place at EB?

[quote name="FABIO"][quote name="I need clarification"]Clerk: "How about an extra memory cart? You know you can't save your games without one." Kid: "It's for GBA."[/quote] My favorite was, when buying a GBA game, being asked if I wanted to buy a GBA to gamecube connection cable (this was over a year before Crystal Chronicles, making the cable useless) right <i>after</i> asking if I had a gamecube and answering "no". [quote]Clerk: "Do you want to buy insurance for the game? I mean, this IS a used game, after all. Insurance is only $3 and if ANYTHING goes wrong with it you can bring it back here and get a new one no questions asked! [<i>game itself is only $5 - INC</i>][/quote] They've changed this and now the insurance is only good for something like 10 months (used to be lifetime), but you can go 2 years for a little extra! [quote]Mom: "Don't you check the used games before you sell them?" Clerk: "Well, yeah..."[/quote] Bullshit. They will take anything to stick in their "preplayed" stand. How many have tried to dump dead ps2's on them and met any resistance? They won't even let you look at used PC games discs before you buy them. [quote] The line is always enormous and there is only ever one guy working the registers and asking EVERY SINGLE CUSTOMER these exact same questions.[/quote] The thing is there's usually two clerks in the store, but one is always doing something useless like habitually walking back and forth from the back room for no apparent reason, stacking used games while whistling and refusing to look up and acknowledge the huge line, chatting with a friend about Everquest, or anything but opening up the second register that's right there. A big cause of a lot of ridiculous retail lines is the cashier asking for the customer's phone number then launching into the lengthy explanation of why they want it. What should have been a 30 second purchase for me at Best Buy stretched out to 5 minutes when I didn't want to give my number <b>and</b> address, and the cashier telling me that she <i>had</i> to put something in or it wouldn't let her continue the sale, back to me saying that was ridiculous until finally she offered that I just make something up. So Best Buy got Frank McGuillicutty of 123 Main St. Anytown, USA 12345 into their registry. Then there was the horror of Radioshack's old phone/zipcode policy, with a free cellphone sales pitch built into every purchase! My friend waiting out in the car came in to see how the fuck it was taking over 5 minutes to buy some AV cables. Do the higher ups honestly think that hassling customers for their home phone number and other personal info is a great way to get people back? [quote]It's fucking ridiculous, it has nothing to do with being salesman and everything to do with running a shitty business.[/quote] Upper management's big mistake is trying to make salesmen out of the Senor Barboritos of the world and expecting good results. Your average <i>car salesman</i> is less pushy and obnoxious than the typical EB clerk, as is pretty much any retail worker on commission. I guess Kabuke grew up on a used car lot or timeshare office and is used to this sort of thing, shrugging off customer hostility as (s)he hits redial on her telemarketer headset phone.[/quote]