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by Senor Barborito 09/09/2003, 6:03am PDT |
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Our ISP just . . . wasn't working from 7:15-8:00PM
V went out and bought a modem. We told whomever we could that our ISP was borked. It's now 2:45AM, and for the sheer hell of it I thought - why not try and see if it works now? It does. Whatever.
I have a feeling this is in some way connected with V's request to shut off our service on the 15th. Please note, we have NEVER HAD PROBLEMS WITH BLARG BEFORE. Always, our problems were with Qwest - previously, every time we called Qwest they shut our service down and deleted our account, regardless of what we actually asked them to do for us. "Hi I'd like a new line", and 2 hours later I'm on the phone shouting at them and they're convinced we've never been a customer.
Today, we asked Blarg and Qwest to shut down our service on the 15th. Qwest was sure to attach a note (they told me when I called them over this problem at first, seeing as it was likely their fault based on past history alone) not to shut it down until the 15th, even (nice of them). Blarg, however . . . this is how the conversation went.
V: "Hi this is Blarg.net customer so and so, could you please shut off our service on the 15th?"
Customer Service at Blarg: "OK your service is off."
V: "What?! NO!! NOT UNTIL THE 15th!"
CS@B: "Oh . . . OK, it's on. I'll leave a note between my asscheeks for it to be turned off at the end of the month."
V: "So it's back on now?"
CS@B: "Sure, sure . . . "
Three hours later, JUST BEFORE THEIR OFFICE CLOSES
V: "Uh, SB, I'm offline . . . why am I offline?"
you probably can figure out the rest.
Anyways, congrats to Qwest on not fucking up for the first time, and congrats to our curse on successfully finding a way to YET AGAIN screw us out of our Internet service.
--SB |
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